THE BUYER IS RESPONSIBLE FOR READING OUR PRODUCT AND SHOP RULES IN FULL BEFORE PURCHASING.
We do not accept cancellations on custom orders however, you can move you purchase amount over to a new product if the original item you have order has not been started yet.
Ready to ship items are available for returning but only in shop credit. Must be returned within 14 days of the delivery date. (Must also be in new/unworn condition) Customer must pay to return items back to us. We will refund once the item is back in shop and throughly inspected.
Reduced priced items are 100% FINAL SALE
Customer is 100% responsible for providing correct sizing on all products. Incorrect sizing issues are not available to be return/refund.
It is the customers responsibility to provide customize/design details to the email of (email@example.com) with their order number in the subject line for reference.
We ship VIA UPS so please provide a physical address when ordering.
When placing an order please make sure you provide the correct shipping address. If the wrong address is on your order and you did not notify us it will go to the wrong destination.
Once the label is prepared the tracking number for your item will go to your email.
If you have any issues with tracking your item after it has left our shop, please contact UPS first to locate your package before contacting us.
We are a small two person company. We take as many orders as we can handle. The designated turnaround period is an estimated time and may extend beyond original quoted turnaround. If you need your item(s) by a specific date please be sure to provide us with this date so we can do our best to get your order to you in time. Please be patient with us as we work as fast as we can with our sacrificing quality. Please email us if you have any questions on your order. (firstname.lastname@example.org)
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